Finally….selepas 2 minggu I’m back into cyberspace using my own PC with my very own internet line ……
Amat panjang ceritanya …..bermula dari MONEY sampailah ke STRIKE…..
My perasaan ??????
Terkejut bila line tiba-tiba ‘hilang’ dari PC screen…
Terus suruh Zaid cek bil di Betelco ( internet co )…line okay je, but zaid bayar juga bil apa yang belum dibayar….
Waiting and waiting for the line to be connected……3 days still no signal…
I called betelco …. She double checked my line…all okay…. Dia bagitau bukan problem betelco but with etisalat al urduniah…Jordan telekom….
I called Jordan telekom…. Dia bagi tau my line was disconnected because of “MONEY”…itu yang dia sebut…bukan bill but MONEY…I ada hutang tak bayar dengan telekom….. rupanya ada bil ADSL yang I memang ada hutang.,.telefon line bil lain, ADSL(internet) bil lain dan betelco (internet company ) bil lain….
Zaid pulak busy seminggu jadi translator sambilan untuk delegasi perdagangan dan pelaburan (MATRADE) dari Malaysia ke EXPO Rebuild Iraq yang diadakan di Sand Dunes Club, Amman….. so I terpaksa diamkan diri buat beberapa hari nak pergi pejabat Jordan telekom taktau…..nak ke CC bukan my type…never…
Akhirnya I dapat tau kat mana pejabatnya terus I sendiri ke Jordan telekom dan bereskan hutang MONEY yang dikatakan penyebab my internet line dipotong….
Lepas bayar terus staff dia kata line will be connected immediately…. Balik rumah terus tunggu internet line ….hampa dan hampa…I terus called hotline…tanya kenapa my line masih tiada….staff dia janji within 24 hours I’d get my line back…
The next day was Friday…. I call hot-line.. bagitau my line masih tiada…. Staff dia kata it’s weekend …so by Saturday ada line…
I kata….” I really hope so..”…
Dia kata pulak….” Yes I’m sure your line will be okay by tomorrow.”
Saturday….noon….still no line….I called back….dia janji akan ada line dan supervisor nya janji akan call me back….sampai esok tiada berita….
Sunday I called lagi… dia janji lagi dalam masa 24jam line akan okay…. Kali ni dia kata sebab ada …” big problem with internet cable…” Nada I dah mula keluar kata yang kurang manis…
.” I don’t trust you…” …
” Is this how you jordanians do your job?? “….
“ First you told me it’s because of MONEY, and now…cable…”
Monday still no line…I called…he made another ‘24hours’ promise again and this time dia kata “we are facing a very big problem with our DIGITAL MAINFRAME “, dan akan look into my problem again….
Tuesday morning still no sign of me having my internet line being connected…. I made another call….. sweet voice was there( they have so many staff…)…She asked me again what my problem was ….and guess what?????
She said my internet will be connected in 2/3 hours because the employees who were on STRIKE for two days had resumed their work this morning…..
“What ???? Is this somekind of joke ??? “ I dah panas betul…..
“ No Madam, this is not a joke….I promise you ,you’ll get back your line within 3 hours today….”
“ Hahaha … another promise… I don’t trust you guys..first you told me because of MONEY, then cable, and then digital mainframe…and finally…. You are telling me all this problem is because of a STRIKE by your employees….”…Cuma I tak keluar perkataan S*U*ID je…. Geram , Panas, rasa diperbodohkan….
Nak jadikan tambah geram lagi….janji 3 jam hanya janji kosong lagi… I called lebih 3 kali selepas that 3 jam..dan jam 5.30pm this one guy janji within 10 minutes I was sure to get my line back….yeye… nak dapat dah line balik….
Hampa lagi… setelah sejam masih tiada apa-apa yang berlaku..masih tiada line….
I called at 6.30pm….. kali ni dah tiada janji dan that staff pulak yang puzzled kenapa my line masih belum disambung…kali ni I memang ‘ ngamuk’ habis dan teruk jugak dia ni kena marah……dia cool je…sebelum hang up I mintak maaf sebab terpaksa marahkan dia sedangkan dia hanya boleh ambik komplen dan yang akan meng ‘on’ kan my line bukan dia…kesian pulak…bila akhirnya dia kata maximum 24 hours line akan disambung… I dah tak percaya lagi dan I sempat kata… “ your 24 hours could be 1 week or 2 weeks or never….. “
Wednesday morning….masih tak bekelip-kelip pun my adsl line…..I called back, a guy promised me the line would be okay in 2 haours….after 2 hours still no line..I called back and urged him to connect my line there and then….and….
Here I am with my internet line is already back….
Sebelum ni I jarang rasa Jordanians ni jenis ‘tak boleh diharap’….but now..dah mula sedikit ‘menyampah’….. zaid biasa je sebab dah biasa..dia ada kata mama tengoklah, 24 jam mungkin jadi seminggu sebab dia pernah buat kad bank… janji 24hours …2 minggu baru siap sampai dia called pegawai bank di ibu pejabat sendiri baru dapat kad tersebut…..
Taktau apa sebenarnya masalah utama menyebabkan line internet I dipotong…mungkin tak de kena mengena dengan MONEY , mungkin juga ya….mungkin juga cable… mungkin juga digital mainframe…mungkin yang paling tepat disebabkan STRIKE or mungkin M*L*S……Only GOD knows……..
Wednesday, May 16, 2007
From MONEY to STRIKE....Aduh..GERAM
Posted by silversarina at 12:37 PM
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15 comments:
sabar kak sabar..semua dah ok kan...
Alhamdulillah...
Selamat kembali ke dunia cyber..:)
Hmm..biasa-lah tu. Tanam tebu di tepi bibir. Selalu dah face keadaan macam ni. Anyway, welcome back to the cyber world
hish standardla kak rina. janji janji pak arab..adus mmg tak leh pakai!.
Lagi satu...kalau aper aper nak suruh kita tunggu...sket sket one minute...sket sket one minute. Tapi satu jam!
Wow.. I feel your frustration. I don't know how many Malaysians, Americans and Germans sudah 'kena' from me. hehe I should not be proud of that fact but when I pay for a service, I expect service, not run-arounds.
Instead of cutting off your line, shouldn't they have sent a notice that it will be cut if you don't pay? That will give you a chance to settle it in time. Regardless of the 'money' problem, you are a customer and I think any customer in this world should be treated better than what you went through.
Glad you are back in the blogsphere. :)
Hehehhe...sabar KRina...
Aduss...tension ye..Saya boleh rasa macam mana frust dan tension nye KRina...
Hehehe....tak leh hidup yek without internet...rasa ketagih macam nak rak!!
Rina sabar dik...cool down:)takpe skg dah ok kan?tu yang di katakan jani kosong!!
welcome back:)
faizah... memang jadi hilang sabar... kalau tak dapat line harini taktaulah nak ngamuk camne dah...heheh.
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zlaa.... pelik tu boleh selamba janji...tak faham betul akak...
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zakiah.. nasib baik tak de pulak janji one minute..cari nahas ...
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j.t. .... that's what I told them... they disconnected my line without any notice and when I wanted my line back...so many excuses...couldn't stand it..glad it's finally over.
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k.d. ..... memang rasa nak nangis bila tak dapat online...
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kak elle....... tak tersabarkan dah ... okaylah tu dah dapat online balik.tq.
Ina, I pun pernah mengalami masalah yg sama di sini. Hari tu line streamyx asyik "menghilang" kan diri aje... bila streamyx ok, line telefon pulak tak ok... last month, every time hujan/petir/guruh my tel line pun "hilang" juga.. tiba2 tak ada dial-tone. Bila tak ada dial-tone tak leh masuk streamyx..
tapi i ada pilihan lain, boleh ol kat office (dgn syarat guna waktu rehat aja lah..;-) )
Alhamdullilah Kak Rina. It's so good to have you back. You may have been 'away' for only 2 weeks, tapi rasa macam dah lama sangat, hehe...Lots have happened la.
nurazzah8.... okay lah jugak you boleh online kat pejabat, I ni nak ke cc memang taklah, kena sedut asap arab berkepul-kepul..memang tak kuasa den..memang mati kutu dibuatnya, hehehe.
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hazia.... tulah nampak 2 minggu kejap tapi I missed banyak entries, semalam baca ur blog, sedikit confused lah, anyhow, hope everything is going on well...!!
Ish3. 24 jam = 2 minggu. Mmg tak efisyen aah org2 Arab ni. Patut la tempat dieorg tak pernah aman. Janji tinggal janji. Anyway, glad to have u back in cyberworld. Kalau saye jadi mcm u (2 minggu takde internet), mmg sah2 jadi gila. Hihihi. I'm soo addicted to internet. I wonder how my life would be without internet.. hmmmm...
Memang confuse la Kak Rina kalau 2 minggu tak masuk. Found out something terrible around 10 days ago - he was a fake! Now I hv calmed down tapi masa tu memang rasa macam nak mati. Slowly take your time to read through, insyaallah faham la tu, hehe...biasa la I kan, semua cerita kat blog in detail:)
jhazkitaro,
memang boring betul makcik without internet, cc dekat je rumah tapi memang tak minat nak pergi, dah tua kot segan nak ke cc, pelik tu bukan je boring, nak buat kerja rumah pun jadi malas , asyik tunggu bila nak dapat line semula, basuh kain pun dari pagi tukar jadi malam... hahaha , zaid kata makcik cyber dah jam, tak tentu arah dibuatnya.
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hazia,
baru ni masa tak de internet banyaklah ngadap tv and dalam talk show dr phil ada kes macam you ni, tak sangka pulak you pulak terpaksa hadapinya.
Kak Rina,
I went to Dr Phil's website. Ishh...macam nak kasi tips aja macam mana nak track that guy. It's not that difficult:)
em, rasanya kebetulan kot semua sebab2 tu berlaku serentak...
memang JT ada masalah strike pekerja masa tu...pastu pasal bil tu, memanglah...ramai yang tak faham dengan konsep adsl sini, bil bulanan, sewa line telefon JT, ADSL JT dan ADSL ISP. 3 bil serentak. Kdg2 bil pun tak sampai. aritu terkejut juga dapat bil ADSL JT, kena dekat 90JD...dari tahun lepas tak bayar...memang ler...Pokai la kejap bulan tu...huhu...
arab jordan ni dia leh watkerja, tapi kena banyak ketuk. Ketuk banyak kali, baru la kerja dia cepat.
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